Privacy Notice
Nest Consultancy Ltd
Last updated: 19/08/2025
Nest Consultancy Ltd (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data with transparency, integrity, and care. This Privacy Notice explains how we collect, use, store, and share your personal information when you interact with our website, services, and communications.
1. Who We Are
Nest Consultancy Ltd provides professional development, consultancy, training, and resources for managers of children’s residential services.
• Company Name: Nest Consultancy Ltd
• Registered Office: 26 Mercer Drive, Liverpool, L4 4QQ
• Email: admin@nest-consultancy.com
• ICO Registration Number: [Insert if applicable]
• Data Protection Officer: [Insert if applicable]
2. What This Notice Covers
This notice applies to:
• Visitors to our website
• Members of our online service
• Attendees of our training, webinars, and events
• Individuals who contact us for support or enquiries
• Subscribers to our newsletters and updates
• Consultancy clients and partners
3. What Personal Data We Collect
We may collect and process the following types of personal data:
Category/Example:
Identity & Contact - Name, email, phone number, job title, organisation
Membership & Access - Login credentials, subscription details, usage logs
Training & Events - Booking records, attendance, feedback
Communications - Support queries, complaints, testimonials
Technical Data - IP address, browser type, device info, cookies
Payment Data - Billing details (processed securely via third-party providers)
4. How We Use Your Data
We use your personal data to:
• Deliver services, resources, and consultancy
• Manage memberships and subscriptions
• Facilitate training, webinars, and events
• Respond to enquiries and support requests
• Send updates, newsletters, and service alerts
• Monitor usage and ensure fair access
• Improve our services through feedback and analytics
• Fulfil legal and safeguarding obligations
5. Legal Bases for Processing
We rely on the following legal bases under UK GDPR:
• Contract: To provide services you’ve signed up for
• Consent: For marketing communications
• Legitimate Interest: To improve services and ensure fair usage
• Legal Obligation: For safeguarding, financial, or regulatory compliance
6. Sharing Your Data
We do not sell your data. We may share it with:
• Trusted service providers (e.g. hosting, CRM, payment processors)
• Event partners (for logistics and access)
• Legal or safeguarding authorities (if required by law)
All third parties are contractually bound to protect your data and use it only for specified purposes.
7. Data Retention
We retain personal data only as long as necessary:
Data Type/Retention Period:
Membership & Access - Up to 6 years after cancellation
Event & Training Records - 3 years
Financial Data - 6 years (HMRC requirement)
Feedback & Analytics - Aggregated and anonymised after 12 months
8. Your Rights
You have the right to:
• Access your personal data
• Correct inaccurate data
• Request deletion (where applicable)
• Object to or restrict processing
• Withdraw consent (for marketing)
• Lodge a complaint with the ICO: https://ico.org.uk
To exercise your rights, contact us at: admin@nest-consultancy.com
9. Cookies & Tracking
Our website uses cookies to enhance your experience and gather usage statistics. You can manage cookie preferences via your browser settings. For more details, see our [Cookie Policy].
10. Safeguarding Commitment
While we do not provide direct care, we expect all members and participants to uphold safeguarding standards in line with statutory guidance such as Working Together to Safeguard Children and Keeping Children Safe in Residential Settings. Any data shared during consultancy or peer forums is treated confidentially and stored securely.
11. Data Security
We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse. This includes secure servers, encrypted communications, and access controls.
12. International Transfers
We primarily store and process data within the UK. If data is transferred outside the UK, we ensure appropriate safeguards are in place (e.g. adequacy decisions or standard contractual clauses).
13. Changes to This Notice
We review this Privacy Notice annually or when required by law. Updates will be posted on our website and communicated via email where appropriate.
14. Contact Us
If you have any questions or concerns about this notice or your data, please contact: